Achieved Results
5
Communication
5
hired them for
hired them in
2016
How do you know
Client
Overall Feedback

The client hired RNO1 to update their website on a Squarespace-based platform which included work on e-commerce functionality and a Spotify playback function. We found RNO1 to be extremely responsive and exceptional at communicating. They were very creative, and my whole team was very happy with their work. RNO1’s work led to a smoothly running site. The client praised the agency’s detailed tutorial videos and straightforward approach to project management. There were no issues during the partnership and RNO1 is recommended to others. The site went live in the beginning of February 2016. We have RNO1 on retainer for maintenance, but haven't had to use them. The site has been running so smoothly, and the videos that they provide are so detailed that I don't foresee them having to step in any time soon. We used Basecamp for our management and everything was simple and straightforward. I think there was only one designer assigned to the project, and we communicated to him through the project manager. Everything was coordinated well. I found the tutorial videos that RNO1 sent to us to be very helpful, and I appreciate that they include them in their package. We had gone through a similar design process with other website developers before, but had not been happy. We found RNO1 to be extremely responsive and exceptional at communicating. They were very creative, and my whole team was very happy with their work.

post_id
23668
Quality of Service
4
Reviewer Listing Name
Response Timing
5
Reviewer Email
Reviewer Experience

We used Basecamp for our management and everything was simple and straightforward. I think there was only one designer assigned to the project, and we communicated to him through the project manager. Everything was coordinated well.

Reviewer Improvement

No changes.

Reviewer Name
Scott Schumaker
Reviewer Star
5 Star
Type of Experience
Positive
Value for Money
5