Achieved Results
5
Communication
5
hired them for
hired them in
2016
How do you know
Client
Overall Feedback

RNO1's great attitude sets them apart. ... The service and attitude was great. RNO1’s contributed to a website that received positive feedback and increased engagement from its users. The client would have liked a greater emphasis on SEO, but praises the agency for their excellent project management and quality work. I don't have any particular metrics to share, but the overall response to the new website was very positive. We definitely saw more engagement based off the new design and new website. People said it had a lot of character – probably had to do something with the design – but the design's only good if you can make it a reality. Project management perspective out of 10 was a nine. For quality of work, I'd give an eight, but I think that just comes with fast development – like a build fast, break things kind of mentality. The good thing is they were able to correct any kind of small glitches that came up within the design. I think that would be the only thing – just small attention to detail. But, that's what you need an extra set of eyes on my end for – to make sure everything is running smoothly. RNO1's great attitude sets them apart. They kept on mentioning how they wanted to be treated like an extension of our team, ready whenever needed and happy to help and not just another vendor. The service and attitude was great.

post_id
23668
Quality of Service
4
Reviewer Listing Name
Response Timing
5
Reviewer Email
Reviewer Experience

RNO1 provided a variety of services for the client including graphics animations, QA, and the development and maintenance of their new website.

Reviewer Improvement

I would say probably keeping SEO [search engine optimization] top of mind would've been good. The website works and is great, but it could've been cleaned up a little bit more as far as how we designed the header tags for optimized search traffic and all that good stuff. Honestly, we're a company that doesn't get much of our business through SEO. That's nice to have – not so important to us – but it would be nice.

Reviewer Name
Gerard Bao, BloomReach
Reviewer Star
5 Star
Type of Experience
Positive
Value for Money
5