To find a local ad agency that’s outperformed even the largest companies is amazing. Since partnering with Volume Nine, the client’s overall engagement across Facebook and Instagram has improved significantly. Throughout the engagement, the team has been extremely professional, ensuring quick turnaround time, flexibility with changes, and excellent communication One of the biggest efforts we’ve focused on this year is Instagram, and they’ve definitely helped increase not only our engagement year-over-year, but our impressions and comments as well. Our Facebook has also seen an increase across the board. Volume Nine has also been very helpful in educating the team. They’ve given us some actionable insights that we can take to increase our social media efforts, which has been excellent as well. Volume Nine has been extremely helpful. Compared to our previous vendor, it’s just night and day. The team takes feedback really well, they implement anything we ask, and the turn around is quick. We have a really great working relationship with them. There’s an overall professionalism to Volume Nine’s work. As a larger brand company, we sometimes feel like we have to go with a larger ad agency to help some of the nitpicky things that happen with social media. To find a local ad agency that’s outperformed even the largest companies is amazing. They handle requests very professionally — we don’t have to fight them on things, they actually listen to us.

Volume Nine was hired by a real estate franchiser to manage their social media presence. The team works across several channels, providing content curation services as well as community management and more.

We did struggle at the beginning with onboarding them into matching their creative with our current look and feel. We went through a couple designers, but they handled it very graciously.