Achieved Results
5
Communication
5
hired them for
hired them in
2019
How do you know
Client
Overall Feedback

Their heart really seems to be in SEO. The company is quite satisfied with the look and feel of the website that the Digitech team provided for them. The company appreciated the patience with the company's internal workflow. Though they wished that the team could improve their communication, as there were times contact was challenging. We are happy with the look and functionality of the website. I appreciate their patience with us and our approval process--we are an exacting company that moves cautiously. Digitech team communicates best via email. I was the primary point of contact for most things and mainly communicating with their VP. Our Co-CEO was also included in conversations and approvals as necessary. Their heart really seems to be in SEO. Impressive portfolio of other companies they had worked with.

post_id
804
Quality of Service
4
Reviewer Listing Name
Response Timing
5
Reviewer Email
Reviewer Experience

A temporary staff provider hired DIGITECH to redesign their website so it will be easier for them to customize it later.

Reviewer Improvement

Communication was the major area for improvement. Reaching people via phone was challenging. Also, given the scale of the project, it was difficult to get everything down in writing and then to keep track of all of those notes. Discrepancies between our requests and work product result were a challenge throughout--and I acknowledge that is a shared burden of responsibility.

Reviewer Name
Strategic Partnership Specialist, Nonprofit
Reviewer Star
5 Star
Type of Experience
Positive
Value for Money
5