Overview
PT Sysware Indonesia was the Country Partner of Bitdefender for Indonesia and Timor Leste since 2016. Later, we changed to be a Value Added Distributor since 2025.
We present the needs, ideas, and brand.
We act as the 2nd tier support, our partners are as the 1st tier support.
Bitdefender protects millions across 170+ countries, combining deep security expertise with cutting-edge AI innovation and a commitment to fighting cybercrime alongside global law enforcement.
Bitdefender operates on a global scale, with headquarters, research hubs, and security operations and sales and business centers across multiple continents: Romania, United States of America, Canada, France, Netherlands, Germany, Spain, United Kingdom, Denmark, Italy, United Arab Emirates, Singapore, Indonesia, Malaysia, and Australia
Bitdefender has been advancing AI in cybersecurity since 2008—protecting individuals, businesses, and critical infrastructure worldwide. Our layered approach leverages advanced machine learning to stop known and unknown threats. With 70+ academic papers published and 50+ researchers teaching at universities, we don’t just use AI—we help shape its future. Learn more about Bitdefender’s AI Advantage.
Bitdefender is consistently recognized by independent testing organizations, industry analysts, and media outlets for delivering exceptional protection, performance, and value across both consumer and enterprise solutions. From PC Magazine, Gartner, AV-Test, Forrester, AV-Comparatives, Mitre Engenuity, to IDC. We don’t just meet industry standards—we set them.
Bitdefender is powering global security ecosystems, with about one third of top security vendors licensing Bitdefender technologies. 200+ prominent security and IT&C providers trust Bitdefender technologies and embed them in the products and services they deliver to protect their customers. Some of our technology alliances: Kerio, Sharp, GoTo, Adaptive Mobile, Netgear, LogmeIn, GFI Software, Konica Minolta, Acronis, Infatica, TitanHQ, Endian, and many more.
Founded in 2015, the Draco team is a specialized, covert unit within Bitdefender, focused on advanced cybersecurity research and operations in partnership with law enforcement partners around the world including Interpol, the F.B.I., and Europol EC3.
We are providing all products of Bitdefender from B2B, B2C, to MSP. What are those? Here they are:
B2B: Gravityzone for enterprise: Business Security, Business Security Premium, Business Security Enterprise, Defense XDR, ala carte, Endpoint Detection & Response, XDR sensors, Managed Detection & Response, Security Data Lake, threat intelligence.
In B2B portfolio, there are some add ons: Cloud Security Posture Management (CSPM+), Extended Email Security, Proactive Hardening and Attack Surface Reduction (PHASR), Compliance Manager, External Attack Surface Management, Patch Management, Full Disk Encryption, Security for Mobile, Integrity Monitoring, Security for Container (Docker & Kubernetes), and Security for Storage (ICAP compliance NAS).
Beside products, Bitdefender has services to offer too: Advisory and Offensive. In Advisory service, we have Virtual Chief Information Security Officer (VCISO); cyber security review; ISO27001 & other compliance consultancies and so on. In Offensive service, that we usually familiar with: penetration testing; red and purple team, attack simulation, and others.
B2B: For consumer: Anti Virus Plus, Total Security, Mobile Security, and Premium VPN.
MSP: Managed Service for enterprise: Secure, Secure Plus, and Secure Extra.